Welcome to our Blog

We are Contact Centre Specialists

Follow the Call-Lab blog to find out about the latest in contact centre trends, insights and outsourcing obsessions from the leading experts in Outsource Contact Centre Solutions.

Featured Articles

Helpful information on Contact Centers, Customer Service and People Skills

Outsource to South Africa

WHY OUTSOURCE TO CAPE TOWN, SOUTH AFRICA Cape Town, and South Africa as a whole, offer Global Business Services with exceptional value. The talent pool

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Outsource to South Africa

WHY OUTSOURCE TO CAPE TOWN, SOUTH AFRICA Cape Town, and South Africa as a whole, offer Global Business Services with exceptional value. The talent pool

Read More »

Meet The Experts

We are a specialist team of industry experts, able to help your business to find and onboard the right outsource solutions and technology.

Cheryl Paarwater

Cheryl has 20 years’ experience in Sales, Marketing and Operations Management across various industries. 

Clint Brink

Clint heads up Operations @ Call-Lab and is a seasoned Call Centre Expert. With more than 20 years experience

Wesley Pekeur

Wesley heads up Business Development and has over 20 years’ experience in Engineering and ICT

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